Terms of Service for Hearth and Handmade

Last Updated: 23/07/2026

Welcome to Hearth and Handmade. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Information

This website is operated by Hearth and Handmade. Throughout the site, the terms "we," "us," and "our" refer to Hearth and Handmade. By accessing our website or purchasing from us, you agree to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or guardian to use this site.

You may not use our products for any illegal or unauthorized purpose.

3. Products and Services

All products are handmade and may vary slightly in colour, size, texture, or appearance from photographs shown on the website. These variations are part of the unique nature of handmade goods and are not considered defects.

We make every effort to display product colours and images accurately, but we cannot guarantee that your device's display will be completely accurate.

4. Pricing and Payments

All prices are listed in GBP (£) unless otherwise stated and are subject to change without notice.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product availability issues.

5. Order Processing and Shipping

Processing times are estimates and may vary depending on order volume and product availability.

Once an order has been dispatched, Hearth and Handmade is not responsible for delays caused by postal services, customs, weather conditions, or other factors outside our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

6. Returns and Refunds

Please refer to our No Returns Policy for detailed information.

All sales are final unless an item arrives damaged, defective, or incorrect. In such cases, customers must contact us within seven (7) days of delivery.

Nothing in this policy affects your statutory rights under applicable consumer protection laws.

7. Intellectual Property

All content on this website, including text, photographs, logos, graphics, product designs, and branding, is the property of Hearth and Handmade and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Hearth and Handmade shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

11. Contact Information

For questions regarding these Terms of Service, please contact:

Hearth and Handmade
Email: hearthandhandmade30@gmail.com
Website: handmadecards30@myshopify.com

By using this website and placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service.