Privacy Policy for Hearth and Handmade

Last Updated: 23/07/2026

At Hearth and Handmade, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely through our payment providers)
• Order history
• Device and browsing information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate about your order
• Provide customer support
• Improve our products, services, and website
• Prevent fraudulent transactions
• Comply with legal obligations
• Send promotional emails (only if you have chosen to receive them)

Payment Security

Payment information is processed securely through trusted third-party payment providers. Hearth and Handmade does not store your full payment card details.

Cookies

Our website uses cookies and similar technologies to:

• Ensure the website functions properly
• Remember your preferences
• Analyse website traffic and performance
• Improve your shopping experience

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and platform providers (such as Shopify)
• Legal authorities if required by law

Data Retention

We retain your information only as long as necessary to fulfil orders, provide customer service, comply with legal obligations, and resolve disputes.

Your Rights

If you are located in the UK, EEA, or other regions with applicable privacy laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Hearth and Handmade
📧 hearthandhandmade30@gmail.com

Thank you for trusting Hearth and Handmade. We are committed to protecting your privacy while providing a safe and enjoyable shopping experience. ❤️🌿